Cookie Policy
Last updated: September 10, 2026
This Cookie Policy explains how Lotus Springfield, LLC, Lotus Bentonville, LLC, and Lotus Little Rock, LLC (collectively, "Lotus," "we," "us," or "our"), each a Texas limited liability company, use cookies and similar tracking technologies on our website at lotuspest.co and our customer portal at portal.lotuspest.co. This policy supplements our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They allow the website to remember your actions and preferences over time. Cookies are widely used to make websites work efficiently and to provide information to website owners.
In addition to cookies, we may use similar technologies such as pixel tags (web beacons), local storage, and session storage.
2. Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for our website and customer portal to function. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| __Host-next-auth.csrf-token | CSRF protection for secure form submissions | Session |
| __Secure-next-auth.session-token | Maintains your logged-in session in the customer portal | 8 hours |
| lotus_promo_dismissed | Remembers if you dismissed the promotional banner | 7 days |
Analytics Cookies
These cookies help us understand how visitors use our website so we can improve it. The information is aggregated and anonymous.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _ga_XXXXXXXX | Google Analytics | Persists session state | 2 years |
| _gid | Google Analytics | Distinguishes users (short-term) | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
Marketing Cookies
These cookies may be set by our advertising partners to build a profile of your interests and show you relevant ads on other sites. We currently use Google Tag Manager (GTM) for managing marketing tags.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _gcl_au | Google Ads | Conversion tracking | 90 days |
3. Third-Party Cookies
Some pages embed third-party content (e.g., Google Maps, reCAPTCHA, PestPortals). These third parties may set their own cookies. We do not control these cookies. Please refer to the respective privacy policies of:
4. How to Control Cookies
You can control and/or delete cookies in several ways:
Browser Settings
Most browsers allow you to block or delete cookies through their settings. Note that blocking cookies may affect website functionality:
Opt Out of Google Analytics
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
5. Do Not Track
Some browsers transmit "Do Not Track" (DNT) signals. We currently do not alter our data collection practices in response to DNT signals, as there is no universally accepted standard for how to respond to them. We will revisit this as standards develop.
6. Changes to This Policy
We may update this Cookie Policy as we add or remove tracking technologies. The updated date at the top of this page reflects when it was last revised.
7. Contact
- Email: [email protected]
- Phone: (417) 238-0550